COVID 19 – A full refund will be made available or a tour credit without any fees or costs will be applied to reschedule for a later date, or rebook onto any other tour where restrictions may not apply. There is no expiry on your credit and the credit can be used on any tour in any destination.
If for any reason it is necessary to cancel a reservation, the following will apply: Cancellations more than six weeks before trip departure, loss of 50% of deposit. Cancellations between three and six weeks before trip departure: loss of deposit. Cancellations within three weeks of departure will result in forfeiture of full payment. Different cancellation terms may apply to custom trips. Contact us for details.
There will be no refunds once a tour has commenced. We strongly recommend you take out travel, accident, medical, baggage and cancellation insurance. Medical Evacuation insurance is highly recommended in Vietnam and India. We advise against discounted airfares that carry restrictions.
Medical treatment as a result of an accident within New Zealand is partially covered by New Zealand’s Accident Compensation scheme but some hospital costs must be met by participant.