© Copyright 2020 Pedal Tours. All Rights Reserved.
Pedaltours Ltd shall not be held responsible for any damage, expense, or inconvenience caused by the late arrival of public transport, a change of schedule, strikes, vehicle breakdown, Acts of God, or other conditions. The right to alter the itinerary should it be deemed necessary is reserved.
Pedaltours reserves the right to resell tour space without notice if the final payment has not been received by the due date. The right is reserved to decline, accept, or retain any participant. All tours operate with a minimum of four participants (a minimum of six for Vietnam and the Czech Republic). We reserve the right to cancel tours if the minimum number is not achieved.
Any adventure activity involves some risk. Risks in undertaking this activity include traffic, accidents, etc.
The staff and management of Pedaltours take all practicable steps to identify and minimise potential dangers. However, you must follow our instructions and always obey the road rules. In particular, make yourself familiar with the bike’s brakes. Adults accompanying any person under the age of 18 must ensure that the underage person follows our instructions at all times. You must release or indemnify Pedaltours and our staff against any liability we incur to anyone else resulting from your failure to follow our instructions or any person accompanying you under 18 to follow our instructions.
We reserve the right to withdraw any person who, in our opinion, is likely to endanger themselves or others. We also reserve the right to cancel the day’s cycling if we become concerned for any reason for your safety or that of any other person.
Before undertaking this activity, we strongly recommend that all cyclists have full insurance covering any injury they might suffer, including medical treatment coverage. Evacuation insurance is compulsory in Vietnam.
To the extent permitted by law, all our liability for disruption to travel plans or mental injury is excluded. This exclusion is subject to any rights or remedies you may have under the New Zealand Consumer Guarantees Act 1993. Clients are required to take reasonable care of their belongings.
Please list any medical conditions or other information we need to know on the booking form so we can safely include you in this activity. For example, asthma, allergies, heart conditions, epilepsy, or pregnancy. You are entitled to access any information we hold about you or to request its correction at any time.
Cancellations
If it is necessary to cancel a reservation, the following will apply:
Cancellation more than 60 days of departure – No cancellation charges. Admin fee of NZ$100.
Cancellation from 59 to 45 days before departure – Cancellation charges of 50% of deposit.
Cancellation from 44 to 30 days before departure – Cancellation charges of 100% deposit.
Cancellation from 29 to 16 days before departure – Cancellation charges of 50% of the tour package.
Cancellation 15 days before departure – Cancellation charges of 100% of the tour package. There will be no refunds once a tour has commenced. We strongly recommend you take out travel, accident, medical, baggage and cancellation insurance.
Medical treatment for an accident in New Zealand is partially covered by the scheme’s Accident Compensation, but some hospital costs must be met by the participant.
We will do everything to ensure that your rental experience is a success and that you have a great time. Please read the following terms and conditions to ensure that you know exactly what our (and your) responsibilities are.
1. Use of the bicycle and trailer
The renter accepts the bicycle and or trailer in good condition, and commits himself/herself to return them in equally good condition and to use the bike and the trailer respecting the rules and obligations outlined in New Zealand’s laws, as well as committing himself/herself:
1. Not to adjust or manipulate the mechanical parts of the bicycle and the trailer.
2. Park them in a manner that is safe for pedestrians and where theft is minimized (e.g., no dark alleys).
3. To return them to Pedaltours at the time and date indicated on the contract. A late return will be charged according to the extra time used.
4. The renter is responsible for any loss or damage to the equipment, which always remains the exclusive property of Pedaltours. If the equipment is lost, destroyed, or damaged beyond repair in the judgment of Pedaltours, the renter agrees to pay Pedaltours the value to replace it. The replacement charge will be determined by Pedaltours and charged at the time of the rental.
The price list for bike and trailer damage is below, together with these terms and conditions published on https://pedaltours.com/terms-and-conditions/.
2. Charges for use / Insurance
We recommend that you be adequately insured. We cannot be responsible for your illness or injury or for damage or loss of your personal belongings while on a ride or tour. It is also recommended that this insurance cover you in the event of your trip’s cancellation.
The renter agrees to pay for the rental of the trailer the first $500 towards any repair or claim.
The renter agrees to pay for the bike rental and any additional fee applicable to any mistreatment of the bicycle. In case a part of the bicycle is broken because of mistreatment, loss or stealing, the following additional fees will be charged:
Stolen or completely damaged trailer or bike (when they can no longer be used), the charge will be the official price of a new replacement
-Brake levers $100
-Chain $50
-Damaged brake pads $25
-Damaged front or rear disc $50
-Damaged tyre $50
-Damaged rear derailleur $60
-Damaged front derailleur $40
-Damaged pedal $40
-Damaged carrier $50
-Damaged front or rear wheel $75
*Price list includes necessary work to change damaged/broken parts and GST.
3. Repairs and maintenance
Don’t abandon the bicycle in case of a breakdown. Contact us immediately to arrange to exchange it for one of equivalent or superior quality. The renter shall pay for all repairs needed to use the equipment, including all parts.
4. Accidents and release of liability
The client agrees that he/she will release Pedaltours from any responsibility or liability for injuries or damages to the equipment user listed on this form or any other person.
The client accepts full responsibility for the care of this equipment and thereby agrees to freely and expressly assume and accept any risks and all injury to the equipment user while bicycling.
5. Confirmation of Acceptance
By renting a bike from Pedaltours, you are acknowledging that you have read our terms and conditions and agree to be bound by them. In the event that the participant is under the age of consent (18 years of age), then I hereby certify that I am the parent or guardian of the minor and do hereby give my consent without reservation to the foregoing on behalf of this individual.
© Copyright 2020 Pedal Tours. All Rights Reserved.